Customer Service
Need assistance? We're here to listen to you through one of our channels:
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Help Center: Here you'll find various information about our products and services. Navigate through the menus on the left and find what you need.
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Client Area: An electronic channel provided to the client through login and password, granting access to restricted information regarding their contract and financial matters. Explore its functionalities
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Support: If you need to contact us regarding technical issues, open a Service Request. Click on the "Support" menu on the left and find your product/service.
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Check Service Request: Click on the "Check Service Request" menu on the left and verify the status of your requests.
For our mobile products, we have a direct channel within the product's application.
Additionally, we also provide:
Documentation: Find technical information about your product/service
YouTube: Channel with videos and updates about Serpro.
Criada: 16 de fevereiro de 2024